PRIVACY POLICY – SHOPRISMA.COM

Last updated: 11/21/2025

At Shoprisma.com, your privacy is a top priority. This policy explains how we collect, use, and safeguard your personal information in accordance with applicable U.S. privacy laws and payment provider requirements, including Klarna.

1. INFORMATION WE COLLECT

1.1 Personal Details

We collect personal information to fulfill your orders and provide customer support, including:

  • Full name

  • Email address

  • Phone number

  • Billing and shipping address

  • Payment-related information (processed securely by third-party processors)

  • Purchase and order history

1.2 Technical Data

We automatically collect certain technical details:

  • IP address

  • Browser type and device type

  • Operating system

  • Page views and site usage behavior

1.3 Communication Records

  • Customer service conversations

  • Email preferences

  • Support tickets

  • Marketing subscription settings

2. HOW WE USE YOUR INFORMATION

We use your data to:

  • Process, confirm, and deliver your orders

  • Provide shipping updates and customer communication

  • Improve our website and service experience

  • Personalize content and product recommendations

  • Conduct fraud prevention and security monitoring

  • Comply with accounting, tax, and legal requirements

3. SHARING OF INFORMATION

We only share the minimum required data with carefully selected third parties necessary to operate our business. We do not sell your information.

We may share data with:

  • Payment Processors: PayPal, Stripe, Klarna, Cash on Delivery

  • Shipping Providers: USPS, UPS, FedEx, DHL (as applicable)

  • Analytics & Marketing Tools: Google Analytics, Meta Ads, email service providers

All third-party partners operate under strict confidentiality and data protection requirements.

4. KLARNA PAYMENTS — REQUIRED DISCLOSURE

When you use Klarna at checkout, we may share your personal data with Klarna to enable them to:

  • Verify your identity

  • Assess credit eligibility

  • Prevent fraud

  • Complete and settle the payment

This typically includes:

  • Contact details (name, email, address, phone)

  • Order details (items purchased, prices, order number)

  • Payment information

  • IP address and device information

Klarna uses this information in accordance with its own privacy notice.
You can read Klarna’s Privacy Policy here:
➡ https://www.klarna.com/us/privacy-policy/

Klarna may perform soft credit checks that do not affect your credit score.

5. DATA SECURITY

We use industry-standard security measures to protect your data, including:

  • SSL encryption

  • Verified payment gateways

  • Restricted internal access

  • Routine vulnerability and security assessments

6. YOUR DATA RIGHTS

You may request at any time to:

  • Access your personal data

  • Update or correct your information

  • Request deletion of your account or data

  • Opt out of marketing emails

  • Request a copy of your data (data portability)

To make a request, email us at: support@shoprisma.com

7. COOKIES & TRACKING

We use cookies and similar technologies to:

  • Enable site functionality

  • Store user preferences

  • Analyze site traffic

  • Support remarketing and advertising

You can disable cookies in your browser settings, but some features may not function fully.

8. DATA RETENTION

We retain:

  • Order records for 7 years for accounting and legal compliance

  • Customer service records for up to 2 years

  • Marketing email data until you unsubscribe

9. CHILDREN’S PRIVACY

Our website is not intended for children under 13.
If we become aware of such data being collected, we will delete it promptly.

10. POLICY UPDATES

We may update this Privacy Policy to reflect new laws, security measures, or business practices. Updates will be posted on this page.

11. CONTACT US

Business Name: SHOPRISMA LLC
Phone: +1 (502) 551-6900
Email: support@shoprisma.com
Address: 4634 Frederica St, Owensboro, KY 42301, United States
Business Hours: Mon – Fri, 9:00 AM – 5:00 PM EST