We’re Here to Help! 👋

At shoprisma LLC, we’re dedicated to providing you with the best possible experience. Whether you have a question, need assistance with an order, or just want to share your thoughts, we’re here for you. Your comfort and satisfaction are our top priorities!

Reach Out to Us

Choose the method that works best for you:

Visit Us

While we primarily operate online, you can send us mail at:

shoprisma.com
1797 LEXINGTON RD
RICHMOND, KENTUCKY 40475 USA

Send Us a Message

Have a question or comment? Fill out the form below, and we’ll get back to you as quickly as possible! We typically respond within 24 hours during business days.




Our Commitment to You

We promise to provide you with:

  • Friendly and helpful support.
  • Prompt responses to your inquiries.
  • Solutions to your problems.
  • A positive shopping experience.

We stand behind our products and are committed to your satisfaction. If you’re not happy, we’ll make it right! 💯

Response Time

We strive to respond to all inquiries within 24 hours during our business hours (9 AM – 5 PM EST, Monday – Friday). Please note that response times may be slightly longer during weekends and holidays.

How Can We Help?

For faster service, please select the category that best describes your inquiry:

Business Hours & Holiday Schedule

Our regular business hours are:

Monday – Friday: 9 AM – 5 PM EST

We are closed on the following holidays:

  • New Year’s Day
  • Memorial Day
  • Independence Day
  • Labor Day
  • Thanksgiving Day
  • Christmas Day

Emergency Contact

For urgent matters outside of our regular business hours, please email us at support@shoprisma.com with the subject line “URGENT.” We will do our best to respond as soon as possible.

Thank you for choosing shoprisma.com! We appreciate your business. ❤️