Privacy Policy for shoprisma LLC – Luxury Comfort, Every Day 💖

Welcome to shoprisma.com! We’re committed to protecting your privacy and ensuring a safe and enjoyable shopping experience. This Privacy Policy explains how we collect, use, share, and protect your information. We value your trust and want you to feel confident that your personal data is handled with care. Founded in 2025, we’re dedicated to providing you with luxury comfort every day!

Effective Date: [Insert Date – e.g., October 26, 2023]

1. Information Collection – What We Collect and Why 🧐

We collect information from you when you interact with our website, place an order, subscribe to our newsletter, contact customer support, or participate in promotions. Here’s a breakdown of the types of information we collect:

  • Personal Information: This includes your name, email address, phone number, billing and shipping address, and any other information you provide when creating an account or placing an order. We need this to process your orders and personalize your experience.
  • Payment Information: When you make a purchase, we collect your payment card details (credit card number, expiration date, CVV). This information is securely processed by our trusted payment processor (see Section 7: Third-Party Services). We do not store your full payment card details on our servers.
  • Browsing Behavior: We collect information about your browsing activity on our website, such as the pages you visit, the products you view, and the links you click. This helps us understand your preferences and improve our website’s design and functionality.
  • Device Information: We collect information about the device you use to access our website, such as your IP address, browser type, operating system, and device identifiers. This helps us optimize our website for different devices and troubleshoot technical issues.
  • Cookies and Similar Technologies: We use cookies and similar technologies to collect information about your browsing activity and personalize your experience. See our Cookies Policy (Section 6) for more details.
  • Customer Service Communications: We retain records of your communications with our customer service team, including emails, chats, and phone calls. This helps us provide you with the best possible support and resolve any issues you may have.

2. Use of Information – How We Use Your Data 🚀

We use the information we collect for the following purposes:

  • Order Processing: To process and fulfill your orders, including shipping and delivery.
  • Customer Support: To provide you with customer support and respond to your inquiries.
  • Personalization: To personalize your experience on our website, such as recommending products you might like and showing you relevant content.
  • Marketing Communications: To send you newsletters, promotional emails, and other marketing communications about our products and services. You can opt-out of these communications at any time (see below).
  • Website Improvement: To improve our website’s design and functionality, based on your browsing behavior and feedback.
  • Fraud Prevention: To detect and prevent fraud and other illegal activities.
  • Legal Compliance: To comply with applicable laws and regulations.

Email Marketing: We may use your email address to send you updates, promotions, and special offers. You can unsubscribe from these emails at any time by clicking the “unsubscribe” link in the email or contacting us directly at support@shoprisma.com. We promise not to spam you! 🙅‍♀️

3. Information Sharing – Who We Share Your Data With 🤝

We may share your information with the following categories of third parties:

  • Service Providers: We share your information with service providers who help us operate our business, such as payment processors, shipping companies, email marketing providers, and analytics providers. These providers are contractually obligated to protect your information and only use it for the purposes we specify.
  • Payment Processors: We use secure payment gateways (e.g., Stripe, PayPal) to process your payments. These gateways have their own privacy policies, which you should review.
  • Shipping Companies: We share your shipping address and contact information with shipping companies (e.g., USPS, FedEx, UPS) to deliver your orders.
  • Legal Authorities: We may disclose your information to legal authorities if required by law or legal process.
  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity.

We do not sell your personal information to third parties. Your privacy is our priority! 🔒

4. Data Security – How We Protect Your Information 🛡️

We take reasonable measures to protect your information from unauthorized access, use, or disclosure. These measures include:

  • Encryption: We use encryption to protect your sensitive information, such as your payment card details, during transmission.
  • Secure Servers: We store your information on secure servers that are protected by firewalls and other security measures.
  • Access Controls: We restrict access to your information to authorized personnel only.
  • Regular Security Audits: We conduct regular security audits to identify and address potential vulnerabilities.

While we strive to protect your information, no security system is perfect. Therefore, we cannot guarantee the absolute security of your information. We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Typically, we retain order information for 7 years for accounting and legal compliance. Customer service communications are retained for 2 years.

5. User Rights – Your Rights and Choices Under GDPR & CCPA 🙋‍♀️

You have certain rights regarding your personal information, including:

  • Access: You have the right to access the personal information we hold about you.
  • Rectification: You have the right to correct any inaccurate or incomplete personal information we hold about you.
  • Erasure: You have the right to request that we delete your personal information.
  • Restriction: You have the right to restrict the processing of your personal information.
  • Portability: You have the right to receive your personal information in a portable format.
  • Objection: You have the right to object to the processing of your personal information.
  • Right to Opt-Out (CCPA): California residents have the right to opt-out of the sale of their personal information. As we don’t sell your data, this doesn’t directly apply, but we want you to know your rights!

To exercise these rights, please contact us at support@shoprisma.com. We will respond to your request within the timeframes required by applicable law.

6. Cookies Policy – Understanding Cookies and How We Use Them 🍪

We use cookies and similar technologies to collect information about your browsing activity on our website. Cookies are small text files that are stored on your device when you visit a website.

We use the following types of cookies:

  • Essential Cookies: These cookies are necessary for the website to function properly. They allow you to navigate the website and use its features, such as adding items to your shopping cart and checking out.
  • Analytics Cookies: These cookies collect information about how you use our website, such as the pages you visit and the links you click. We use this information to improve our website’s design and functionality. We use tools like Google Analytics for this purpose.
  • Advertising Cookies: These cookies are used to show you relevant advertisements on other websites. They track your browsing activity and use this information to tailor the ads you see. We may use advertising platforms like Google Ads and Facebook Ads.
  • Functional Cookies: These cookies allow the website to remember your preferences, such as your language and currency settings.

You can control cookies through your browser settings. Most browsers allow you to block or delete cookies. However, blocking cookies may affect your ability to use certain features of our website.

7. Third-Party Services – Links to Other Websites and Services 🔗

Our website may contain links to other websites and services that are not owned or controlled by us. We are not responsible for the privacy practices of these websites and services. We encourage you to review the privacy policies of these websites and services before providing them with any personal information.

Examples of Third-Party Services we use:

  • Shopify: Our e-commerce platform. Review their privacy policy at Shopify.com.
  • Stripe & PayPal: Our payment processors. Review their privacy policies at Stripe.com and PayPal.com.
  • Google Analytics: For website analytics. Review their privacy policy at Google.com/policies/privacy.
  • Facebook Ads: For advertising. Review their privacy policy at Facebook.com/policy.
  • Klaviyo: For email marketing. Review their privacy policy at Klaviyo.com/legal/privacy.

8. International Transfers – Where Your Data Might Go ✈️

Your information may be transferred to and processed in countries outside of your own. We will take reasonable steps to ensure that your information is protected in accordance with this Privacy Policy and applicable law. If you are located in the European Economic Area (EEA), we will only transfer your information to countries that have been deemed to provide an adequate level of protection for personal data by the European Commission, or we will implement appropriate safeguards to protect your information, such as standard contractual clauses approved by the European Commission.

9. Updates to Policy – Changes to This Privacy Policy 📝

We may update this Privacy Policy from time to time. We will post any changes on our website and update the “Effective Date” at the top of this policy. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. If we make significant changes, we will notify you by email or by posting a prominent notice on our website.

10. Contact Information – Get in Touch With Us 🙋‍♂️

If you have any questions or concerns about this Privacy Policy, please contact us:

We’re here to help! We value your feedback and are committed to protecting your privacy. Thanks for choosing shoprisma.com! 🤗