Shipping Policy – Shoprisma LLC
At shoprisma.com, we understand that getting your order quickly and reliably is important. That’s why we’ve designed our shipping policy to be as straightforward and customer-friendly as possible. We want you to feel confident and excited from the moment you place your order to the moment it arrives at your doorstep. 📦
1. Shipping Overview: FREE Shipping on Every Order! 🎉
Yes, you read that right! Enjoy FREE shipping on absolutely every order, no minimum purchase required. We believe that everyone deserves a little luxury without the extra costs. It’s our way of saying thank you for choosing shoprisma.com!
We’re committed to providing a seamless shopping experience, and that starts with affordable and transparent shipping. Get ready to experience the comfort you deserve, delivered directly to you.
2. Processing Time: Getting Your Order Ready
Once you’ve placed your order, our team gets to work! We typically need 1-2 business days to carefully process your order. This includes:
- Verifying your order details
- Selecting your items with care
- Packaging your order securely for safe transit
We know you’re eager to receive your items, so we strive to process your order as quickly as possible without compromising on quality. We treat every order like it’s our own!
3. Shipping Methods and Timeframes
We partner with reliable shipping carriers to ensure your order arrives safely and on time. Our standard shipping timeframe is 3-5 business days after your order has been processed. This means you can expect to receive your order within 4-7 business days from the date you place it.
4. Shipping Costs: Always FREE!
As mentioned, we offer FREE shipping on all orders, regardless of the order value. There are no hidden fees or surprises at checkout. What you see is what you get!
5. Shipping Restrictions: USA Only
Currently, we only ship to addresses within the United States of America. We hope to expand our shipping destinations in the future, so stay tuned! We do not ship to P.O. Boxes.
While we don’t have specific product-related shipping restrictions at this time, certain items may be subject to carrier limitations. If this applies to your order, we will notify you promptly.
6. Order Tracking Information: Stay in the Loop 🔎
Once your order has shipped, you’ll receive an email with a tracking number. You can use this tracking number to monitor the progress of your shipment on the carrier’s website. Stay informed every step of the way!
If you have any questions about your tracking information, please don’t hesitate to contact us. We’re here to help!
7. Delivery Issues and Solutions: We’ve Got You Covered!
In the unlikely event that you experience any issues with your delivery, such as delays, damage, or loss, please contact us immediately. We will work diligently to resolve the issue and ensure you receive your order as quickly as possible.
Here’s what you can expect from us:
- Prompt investigation of the issue
- Regular updates on the status of your case
- A resolution that meets your satisfaction (e.g., replacement, refund)
Your satisfaction is our top priority. We’re committed to making things right!
8. Holiday and Weekend Shipping
Please note that our processing and shipping times may be slightly longer during holidays and weekends. We appreciate your patience and understanding during these peak periods. We’ll always do our best to get your order to you as quickly as possible!
9. Special Handling Instructions
If you have any special handling instructions for your delivery (e.g., “Leave at back door,” “Ring doorbell, don’t knock”), please include them in the “Order Notes” section during checkout. While we cannot guarantee that the carrier will follow these instructions, we will do our best to communicate them effectively.
We package all orders with care to ensure they arrive in perfect condition. Our packaging is designed to protect your items during transit.
10. Contact Information for Shipping Questions: We’re Here to Help! 🤝
If you have any questions or concerns about our shipping policy or your order, please don’t hesitate to contact us. We’re always happy to assist you!
- Address: 1797 LEXINGTON RD, RICHMOND, KENTUCKY 40475 USA
- Phone: +1 (502) 551-6900
- Service Hours: 9 AM – 5 PM EST, Monday – Friday
We’re committed to providing exceptional customer service. Contact us today and let us help you!
Thank you for choosing shoprisma.com! We appreciate your business. ❤️