Welcome to shoprisma.com! Your Comfort Journey Starts Here! ✨

Hey there! We’re so excited to have you as part of the shoprisma.com family. These Terms and Conditions are here to ensure a smooth and enjoyable experience for everyone. By using our website and purchasing our products, you’re agreeing to these terms, so please take a moment to read them over. We’ve tried to make them as clear and easy to understand as possible. Think of it as a friendly guide to our little corner of the internet!

1. Agreement to Terms

By accessing or using shoprisma.com (the “Website”), you agree to be bound by these Terms and Conditions (the “Terms”). If you don’t agree to these Terms, please don’t use our Website. We want you to feel confident and comfortable when shopping with us. We believe in transparency and honesty in all our interactions.

2. Description of Service/Products

At Shoprisma LLC (Luxury Comfort, Every Day), we offer a curated selection of high-quality products designed for ultimate comfort and well-being. Our products aim to enhance your everyday life with a touch of luxury. We meticulously source our materials and designs to ensure you receive only the best. We also offer detailed product descriptions to help you make informed choices.

  • We strive to provide accurate and up-to-date information about our products.
  • However, we don’t guarantee that product descriptions, images, or other content are entirely error-free. If you spot something, please let us know!
  • We reserve the right to modify or discontinue any product at any time without notice.

3. Account Registration and Security

While you can browse our site as a guest, creating an account allows for a faster checkout process and access to exclusive offers. When you create an account, you’re responsible for maintaining the confidentiality of your account information, including your password. Don’t share your password with anyone! You are also responsible for all activities that occur under your account. If you suspect any unauthorized use of your account, please notify us immediately at support@shoprisma.com.

We take your security seriously and employ industry-standard measures to protect your information. Consider this your personal vault, and we’re the trusted guardians.

4. Product Information and Pricing

We do our best to ensure that all product information, including pricing, is accurate and up-to-date. However, errors may occur. In the event of an error in pricing or product information, we reserve the right to correct the error and revise your order accordingly (or cancel the order and refund your payment). We will always notify you if such a situation arises. Prices are listed in USD. We occasionally offer promotions and discounts, so keep an eye out for those! 🎉

5. Order Acceptance and Payment

Your order is an offer to purchase our products. We reserve the right to accept or reject your order for any reason, including, but not limited to, product unavailability, errors in pricing or product information, or suspicion of fraudulent activity. We accept the following payment methods:

  • Credit Cards (Visa, Mastercard, American Express, Discover)
  • PayPal
  • Apple Pay
  • Google Pay

By providing a payment method, you represent and warrant that you are authorized to use the designated payment method and that you authorize us (or our third-party payment processor) to charge your payment method for the total amount of your order (including any applicable taxes and shipping fees). Your payment is secure with us!

6. Shipping and Delivery (USA Only)

We currently ship only within the United States. Orders are typically processed within 1-2 business days. Delivery times usually range from 3-5 business days after processing. Shipping costs are calculated at checkout. We partner with reliable carriers to ensure your order arrives safely and on time. Track your order every step of the way!

We’ll send you a tracking number once your order ships so you can follow its journey to your doorstep. While we strive to meet our estimated delivery times, please understand that unforeseen circumstances (like weather delays) can sometimes affect delivery schedules.

7. Returns and Refunds (30-Day Happiness Guarantee)

Your satisfaction is our top priority! If you’re not completely happy with your purchase, you can return it within 30 days of the delivery date for a full refund. We offer free returns for your convenience. To initiate a return, please contact us at support@shoprisma.com. We’ll provide you with instructions on how to return your item. We want you to love what you buy from us, and if you don’t, we’ll make it right! 😊

Items must be returned in their original condition (unused, unworn, and with all original tags and packaging). Once we receive your returned item and verify its condition, we’ll process your refund within 7-10 business days. Refunds will be issued to the original payment method.

8. Warranties and Disclaimers (1-Year Warranty)

We stand behind the quality of our products. We offer a 1-year warranty against defects in materials and workmanship. This warranty does not cover normal wear and tear, misuse, or accidental damage. To make a warranty claim, please contact us at support@shoprisma.com with proof of purchase and a description of the defect.

Disclaimer: Except as expressly provided in these Terms, shoprisma.com makes no representations or warranties of any kind, express or implied, regarding the Website or the products offered on the Website. To the fullest extent permissible by law, we disclaim all other warranties, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose. We do not warrant that the Website will be uninterrupted or error-free, that defects will be corrected, or that the Website or the server that makes it available are free of viruses or other harmful components.

9. Limitation of Liability

To the fullest extent permitted by applicable law, shoprisma.com shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from (a) your use of or inability to use the Website; (b) any unauthorized access to or use of our servers and/or any personal information stored therein; (c) any interruption or cessation of transmission to or from the Website; (d) any bugs, viruses, trojan horses, or the like that may be transmitted to or through our Website by any third party; (e) any errors or omissions in any content or for any loss or damage of any kind incurred as a result of your use of any content posted, emailed, transmitted, or otherwise made available via the Website; and/or (f) the defamatory, offensive, or illegal conduct of any third party. Our liability is limited to the purchase price of the product giving rise to the claim.

10. Intellectual Property Rights

All content on shoprisma.com, including but not limited to text, graphics, logos, images, videos, and software, is the property of shoprisma.com or its licensors and is protected by copyright, trademark, and other intellectual property laws. You may not use, reproduce, distribute, modify, or create derivative works of any content on the Website without our express written permission. We put a lot of love and effort into creating our brand and content, so please respect our intellectual property!

11. User Conduct and Prohibited Uses

We want shoprisma.com to be a positive and welcoming space for everyone. You agree to use the Website only for lawful purposes and in a manner that does not infringe the rights of, restrict, or inhibit anyone else’s use and enjoyment of the Website. Prohibited uses include:

  • Posting or transmitting any content that is unlawful, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, libelous, invasive of another’s privacy, hateful, or racially, ethnically, or otherwise objectionable.
  • Impersonating any person or entity or falsely stating or otherwise misrepresenting your affiliation with a person or entity.
  • Interfering with or disrupting the operation of the Website or the servers or networks used to make the Website available.
  • Attempting to gain unauthorized access to any portion of the Website or any other systems or networks connected to the Website.
  • Using any robot, spider, scraper, or other automated means to access the Website for any purpose without our express written permission.

We reserve the right to investigate and take appropriate legal action against anyone who violates these provisions.

12. Privacy and Data Protection

Your privacy is important to us! We collect and use your personal information in accordance with our Privacy Policy. Please review our Privacy Policy to understand how we collect, use, and protect your information. We are committed to protecting your personal data and ensuring its confidentiality. We will never sell your information to third parties. Your trust is paramount! 🔒

13. Termination of Service

We may terminate or suspend your access to the Website at any time, without notice, for any reason, including, but not limited to, violation of these Terms. You may also terminate your account at any time by contacting us at support@shoprisma.com. Upon termination, your right to use the Website will immediately cease.

14. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of the Commonwealth of Kentucky, without regard to its conflict of law provisions. Any legal suit, action, or proceeding arising out of or relating to these Terms or the Website shall be instituted exclusively in the federal or state courts located in Kentucky, and you irrevocably submit to the jurisdiction of such courts.

15. Changes to Terms

We reserve the right to modify these Terms at any time. We will post any changes to these Terms on the Website and update the “Last Updated” date at the top of this page. Your continued use of the Website after any such changes constitutes your acceptance of the new Terms. We encourage you to review these Terms periodically for any updates or changes.

16. Contact Information

If you have any questions about these Terms or the Website, please contact us:

Shoprisma LLC (Luxury Comfort, Every Day)

Founded: 2025

Address: 1797 LEXINGTON RD, RICHMOND, KENTUCKY 40475 USA

Phone: +1 (502) 551-6900

Email: support@shoprisma.com

Thanks for being part of the Shoprisma LLC community! We’re here to help you live a more comfortable and luxurious life, one product at a time. Happy shopping!